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LG-2 Charmwood Plaza, Eros Garden SurajKund Road Faridabad, (Haryana) 121009
LG-2 Charmwood Plaza, Eros Garden SurajKund Road Faridabad, (Haryana) 121009
1. Overview The Digital Health Score (DHS) is a universal and standardized metric designed to measure the overall health of social media pages or channels across different platforms. It aims to provide a single, reliable performance score (0-100) that considers both engagement quantity and quality to offer meaningful insights. 2. The Problem with Existing Metrics Traditional social media analytics rely on multiple basic and composite parameters (e.g., Likes, Shares, Engagement Rate), leading to: a.) Confusion due to too many metrics. b.) Lack of direction positive or negative). c.) No universal metric for cross-platform comparison. DHS addresses these gaps by consolidating data into a single parameter that accounts for both magnitude and sentiment of engagement. 3. DHS DHS is an abbreviation for Digital Health Score. It has been created to help brands by measuring the overall Health Score across all social media channels. It gives a score from 0 to 100 to your Social Media Pages which indicate the overall health Formula DHS = (eES / (1 + eES)) × 100 4. DHS Calculation & Key Parameters DHS is derived from 11 basic and 4 composite parameters. Basic Parameters (Engagement & Awareness Indicators) Views, Likes, Shares, Comments (Positive, Neutral, Negative), Unlikes/Dislikes Page Likes, Impressions (or Reach), Followers/Subscribers, Number of Posts Composite Parameters 1.) Net Engagement = Positive Interactions - Negative Interactions 2.) Total Awareness = Impressions + Followers 3.) Engagement Awareness Ratio (EAR) = Net Engagement / Total Awareness 4.) Engagement Score (ES) = EAR / Number of Posts DHS is then normalized using a sigmoid function, yielding a score between 0 and 100 for easier interpretation. 4. DHS Score Interpretation
| DHS Range | Health Status | Implication |
|---|---|---|
| 0 - 25 | Dying | Several negative engagement, major risks |
| 25-50 | Bad to Unwell | Needs urgent improvements |
| 50-62.25 | Good | Moderate success, but can improve |
| 62.25-100 | Super Fit to Immortal | Excellent engagement, highly positive |